Ford Spark Plug Settlement

Ford Spark Plug Settlement

If you are a current or former owner or lessee of one or more of the following vehicles containing a 5.4 liter 3-valve engine (including flex fuel vehicles), you may be a member of a Settlement Class and entitled to reimbursement of Spark Plug Replacement related expenses:

2004-2008 Ford F-150 trucks
2005-2008 Ford Expeditions
2005-2008 Lincoln Navigators
2006-2008 Lincoln Mark LTs
2005-2008 Ford Super Duty trucks (F-250 and F-350)

 

This website provides you with important information with respect to the Settlement Agreement and benefits for which you may be eligible.



FORD MOTOR CO. SPARK PLUG AND THREE VALVE ENGINE PRODUCTS LIABILITY LITIGATION

The current status of this matter is as follows: The parties have reached a nationwide settlement which was granted final approval by the Court on January 26, 2016. Class members can now submit claim forms requesting partial reimbursement of costs incurred in connection with spark plug replacements that cost more than $300 to replace all 8 spark plugs, or more than $37.50 for each plug replaced.

Claim Form deadline for Spark Plug Replacements performed before receipt of Notice: 8/25/2016
Claim Form deadline for Spark Plug Replacements performed after receipt of Notice: 2/27/2017

Important Dates to Remember

Date

Event

June 18, 2015

Date on which preliminary approval of Settlement was granted.

December 22, 2015

  • In vehicles with more than 120,000 miles, date by which spark plugs must be replaced by an authorized Ford Dealer to be eligible for reimbursement.

  • Date by which letters sent to the Claims Administrator requesting exclusion from the Settlement must be postmarked.

  • Date by which objections to the Settlement must be filed with the Court and copies sent to the Parties’ Counsel must be postmarked.

  • Date by which Notices of Intent to Appear at hearing must be filed with the Court and copies sent to the Parties’ Counsel must be postmarked.

January 25, 2016, at 1:30 p.m.

Fairness Hearing to be held at the United States District Court for the Northern District of Ohio, Thomas D. Lambros Federal Building and U.S. Courthouse, Courtroom 351, 125 Market Street, Youngstown, Ohio 44503.

August 25, 2016

Deadline for submitting claims for Spark Plug Replacements performed before October 23, 2015

February 27, 2017

Deadline for submitting claims for Spark Plug Replacements performed on or after October 23, 2015

 

Ford spark plug settlement Case Documents

Final Order and Judgment Granting Approval of Class Action Settlement.

Long Form Notice

Preliminary Approval Order

Settlement Agreement

How do I file a claim? If you are a Class Member and you have a receipt or documentation for your Spark Plug Replacement, you should complete the Standard Claim Form online or mail it to the address on the Claim Form.

If your Vehicle has more than 120,000 miles and you have not replaced the plugs because a Ford dealership representative told you to wait to do so, you must replace the plugs no later than December 22, 2015 to be eligible for reimbursement.

For Spark Plug Replacements performed before October 23, 2015, claims must be submitted online or postmarked no later than August 25, 2016.

For Spark Plug Replacements performed on or after October 23, 2015, claims must be submitted online or postmarked no later than February 27, 2017. Spark Plug Replacements performed on or after October 23, 2015 must be done at an authorized Ford dealership to be eligible for reimbursement.

 Claim Form

Experience the best customer service at Courtesy Ford of Brooklyn, Conn.

At Courtesy Ford of Brooklyn, Connecticut, quality customer service isn’t merely an add-on or lip service. The experienced, pleasant experts know how to help you find the vehicle of your dreams, and the experience working with them is pressure-free.

Top Dealer Rater rankings for Courtesy Ford of Brooklyn employees

Numerous employees in the sales and leasing department of Courtesy Ford of Brooklyn have received optimistic customer comments on the industry site Dealer Rater. Since 2002, Dealer Rater is the first worldwide car dealer review site to help online consumers find the right brick-and-mortar dealerships for sales and service. Customer feedback is screened through a four-step process to identify and remove fraudulent reviews.

Discover David Mahon

Sales and leasing advisor David Mahon of Courtesy Ford of Brooklyn has received much acclaim for his customer service skill, friendliness and product knowledge. One customer who gave Mr. Mahon top ratings on Dealer Rater was looking for a very specific model Ford with a very specific set of options. Even though the customer’s request ultimately ruled out all current Ford models available, Mahon was able to help the consumer find a comparable model with almost the exact same options at a reasonable price. Throughout, the customer never felt pushed. On the contrary, they were more than pleased with the experience, and exclaimed that the immaculate facilities at Courtesy Ford would be the first place they’d turn when they need automobile service.

There was another customer who commented on David Mahon at Courtesy Ford of Brooklyn. He explained that he would certainly recommend Courtesy Ford after his great experience. Evidently, the customer had no idea what he wanted when he showed up at the store, but he did have a set of needs. Mahon worked perfectly and patiently to help the customer pick out a vehicle that worked for him.

Michelle Lamotte, Business manager

On another occasion, a Dealer Rater user had the possibility to work with Courtesy Ford of Brooklyn Business manager Michelle Lamotte. This customer was searching for a new car, and had the chance to work with both Lamotte and Mahon. The customer had many questions, all of which Lamotte was able to address thoroughly and courteously in a timely fashion. By the time the consumer was done at Courtesy Ford, they drove away in a fully registered, immaculate used SUV.

“They do it all,” said the customer of the Courtesy Ford of Brooklyn experience.

Get some help from Chelsea Ketchen

One customer worked with Chelsea Ketchen at Courtesy Ford. The consumer was pretty excited to find someone who was not the typical sales person. The customer did not feel pushed and felt like Ketchen had more knowledge than the average salesperson would have about the vehicles. Regardless of getting burned by a Ford Fusion with motor failure in the past, the customer came back for another Ford, and Ketchen made it easy to buy something brand new.

John Mesawich, Sales and Leasing Consultant

Yet another example of Courtesy Ford of Brooklyn’s excellent customer service team is John Mesawich. One customer went to the car dealership with her husband, with a brand new Ford on their mind. Not only did they find the Ford vehicle they wanted, but friendly, expert treatment they received when working with Mr. Mesawich certain them to recommend the Ford dealer to their family and friends.

Work with David Williams

After shopping at three different Brooklyn, Conn.-area Ford dealerships, one customer gave Courtesy Ford a try, and they were thankful they did. General Sales Manager David Williams and Mesawich were able to help the customer find the Ford automobile they desired, then hold it until pending insurance cash from a previous accident came through. Throughout, Williams impressed the customer with his honesty, lack of high-pressure sales tactics and the ability to offer the very best price in the region on a new Ford Focus.

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MyFord Touch improvements slated for early 2012

Ford’s cutting-edge touch-screen infotainment encounter MyFord Touch will obtain an upgrade by early next year, reports the Detroit Free Press. Sources claim that complaints that the old system was not fast enough and cluttered prompted the upgrade. Current owners of a MyFord Touch-equipped Ford automobile will be able to upgrade totally free.

Just a bit of change

The touch-screen system was released by Ford in 2010. The 2010 Ford Edge and 2010 Lincoln MKX were given the program. Other versions of MyFord Touch have appeared in the Focus and Explorer ever since then.

The system will be twice as fast as it was previously with the brand new MyFord Touch software update, according to several sources. The Free Press explains that the graphical user screen has been changed to be streamlined. Access to phone calls with Sync, cabin climate control, music and directional navigation will be there.

MyFord Touch was designed to work in tandem with Ford’s Sync cell phone system. A lot of customers have been brought to Ford through the new screen that is touch-screen. Still, a lot could be done to improve this interface for the future.

Increases made regularly

The Free Press spoke with Ford’s electronics engineering director, Graydon Reitz, who said that Ford is committed to improvement.

“Just as we love our electronic devices and can’t live without them, we always want them to be better. And that’s exactly what our customers told us,” said Reitz.

The 2013 Ford Taurus, Flex and Escape will have the new MyFord Touch in them. Owners will be sent a USB stick with any software improvements. A number of people don’t want to do self-installation. These people have the choice of going to a Ford dealership and getting it for free.

What other enhancements were made?

There are more features to the new MyFord Touch than just being easy to navigate and read. This contains voice commands. It will even work with Sirius satellite radio’s Game Finder feature so that drivers can speak the name of the broadcast sporting event to which they’d like to listen.

Using MyFord Touch with other things

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Jon Huntsman appointed to Ford amid changes

Thurs Ford declared several changes to its board of directors. As well as the replacement of two retirees, a previous GOP presidential hopeful was also employed to the board.

Modifications to the board members

Ford’s CFO Lewis Booth will be retiring and will be swapped out by Bob Shanks, current Vice President and Controller. Also retiring is Derrick Kuzak, the Group vice president and Global Product Development Chief, who will be replaced by Vice President of Engineering and global Product Development Raj Nair. This was declared Thursday by Ford’s President and CEO Alan Mulally. They will be retiring on April 1.

In order to make sure the transition works well, Mulally pointed out that Shanks and Nair have both been groomed for success:

“With their experience we’re not going to miss a beat moving forward.”

Ford working with Huntsman now

Ford has brought Jon Huntsman Jr. onto the board because he has ties to China. Huntsman is a former Utah governor, GOP presidential hopeful and an Ambassador to China. The automaker is hoping that it can get ahead of some of its rivals in the Asian nation because it is currently behind. Huntsman might be able to help the business. There were no retirees from the board though.

According to Mulally:

“Jon brings to Ford’s board of directors extensive global knowledge and experience — particularly in Asia with trade issues — and operational experience gained as governor of Utah, a state that has grown jobs even during the economic crisis. Jon understands the importance of strengthening the country’s manufacturing base, which will contribute to our success going forward.”

Kuzak succeeded by Nair

Ford has changed from being a company that creates new models depending on the needs in each global region to one that only does superficial changes depending on regional preferences with one universal platform. That is because of Kuzak who has been with the business for 33 years.

Kuzak hand-picked Nair to take his spot and was approved by Mulally. Over the last couple of years, he has been taught how to take over the position, according to Autoblog. Raj Nair has been with the business for 24 years.

Booth retiring

English-born Lewis Booth has been instrumental in reducing the automaker’s debt. He formerly headed Ford of Europe. Bob Shanks, his successor, joined the company in 1977 in Accounts Receivable. He has held positions of successively better leadership since, such as controller of the company’s Americas group.

Who will replace Mulally?

There had been speculation that Booth might succeed 67-year-old Mulally as top male at the automotive giant. Those rumors have now been put to bed. At this point, his most like successor would seem to be Mark Fields, the current Executive Vice President.

Thurs, Mulally made some remarks that made it seem like he would never retire, although it is anticipated in the next couple of years:

“I looked over the press release very clearly and saw that my name was not among those retiring. I have no plans to retire.”

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Free Membership To Exclusive Social Media Site Offered To Owners Of Ford Trucks

Owners of Ford trucks have the opportunity to take advantage of free memberships to a new and unusual social networking website. Using the site, owners can connect with other owners, share ideas, and even help one another troubleshoot potential problems. Those who drive Fords are among the most loyal drivers out there, due to the brand’s ongoing reputation for long-lasting quality vehicles.

While driving a truck can certainly be fun, for many people it is just as much a matter of convenience and practicality. The extensive cargo space offered by a pickup makes moving furniture, tools, and other large items easier than it would be in any other vehicle. Those who spend a great deal of time traveling for work, particularly those who must transport tools or equipment, find the convenience of driving a pickup truck is simply unparalleled.

Driving a pickup can be a uniquely fun experience. The feeling of sitting high over the road below affords a sense of power and security that is difficult to match in an ordinary vehicle. Customizing your truck with larger wheels can lift it even higher, giving you the sensation of being the only person out on the road.

Your truck can be taken to places an ordinary car cannot. Some people love the excitement of mudding or all terrain driving. Quality pickups, like Fords, are built to withstand harsher conditions with a lower risk of damage.

For campers, fishers, or hunters, a truck can be the ideal solution to the dilemma of packing and unpacking gear. Items can simply be stowed in the bed and tied down if necessary. Upon reaching the destination, they can be just as easily removed, saving plenty of time and allowing for a more enjoyable overall outdoor experience.

By taking advantage of this opportunity, owners of Ford trucks can meet a network of other people with similar interests and hobbies. They can also take advantage of a revolutionary new concept in social networking. This is just one more in the long list of ways driving Fords can be beneficial to your entire lifestyle.

Owners of Ford trucks, you will find a brief summary of the advantages of joining the FordPU club at http://www.fordpu.com/ right now.